Auditor Galloway announces audits of license offices in St. Louis and St. Charles counties

Audits underway in final two out of ten license offices to be completed this year
April 13, 2017

Missouri State Auditor Nicole Galloway has announced her office has started work on audits of two Missouri license offices. Audits are underway for the Oakville License Office in St. Louis County and the Wentzville License Office in St. Charles County. This is the first audit for both the Oakville and Wentzville license offices.

"License offices often represent the first interaction citizens have with government in their adult lives. If the office is disorganized or not run properly, it can lead to waste of both taxpayer dollars and citizen hours waiting for transactions to be processed," Auditor Galloway said. "This is your chance to share concerns or complaints about operations in these or any license office across the state through our confidential Whistleblower Hotline."

The Department of Revenue is responsible for selecting agents to operate the 177 contract license offices throughout the state. These offices process transactions related to driver licenses, vehicle titles and license plates.

Audits were announced earlier this year and are currently underway for the Gainesville License Office in Ozark County, the Fayette License Office in Howard County, the Ellington License Office in Reynolds County, the Monett License Office in Barry County, the Glenstone License Office, which is located in Springfield, in Greene County, and the Hermann License Office in Gasconade County, the Brookfield License Office in Linn County, and the Hannibal License Office in Marion County.

Last year Auditor Galloway completed audits of the De Soto, Grandview, Marshall, Perryville, Salem, Savannah, Twin City and Warrensburg License Offices.

Individuals who would like to provide information for consideration may contact the State Auditor's Whistleblower Hotline at [email protected] or by calling 800-347-8597. Concerns may also be submitted anonymously online at auditor.mo.gov/hotline.